A growing number of travelers are signing up for the government’s expedited airport screening programs, only to face another wait.
After angry fliers missed flights this spring because of lengthy security lines, government officials promoted the PreCheck and Global Entry programs. The number of applicants for PreCheck more than tripled in a few months, climbing to 16,000 a day in May.
Now there is a new logjam. It can take weeks or even months to get an appointment for the required in-person interview. Travelers can try walking into an enrollment office without an appointment, but they can wait for hours or even be turned away.
The Transportation Security Administration recently improved wait times at U.S. airports by hiring more agents and paying more overtime.