An MTA investigation of the Long Island Railroad’s lost-and-found at Penn Station has determined that many items are missing from there after they have been turned in.
According to the audit, reported by the New York Post, a check of 20 items failed to turn up eight pieces. Furthermore, the area was still holding onto items that were supposed to have been discarded after 90 days. The overload made it hard for staff to find valuable items or to store them properly.
In a statement, MTA Inspector General Barry Kluger said: “A rider who loses something of value … has the right to expect that if the property is turned in to the Lost and Found Office, the office will safeguard and return it.”
Reforms are planned to rectify the situation an MTA spokesman assured.