NYC Plans to Upgrade 911 Services
By Matis Glenn
Emergency services are catching up to the digital age, as New York City unveiled plans to upgrade its 911 system, according to CBS news.
The new system, called Next Generation 911, will allow callers experiencing emergencies to send detailed information to dispatchers including text and live video messages. The addition of digital media will help first responders be prepared for the situation before coming, according to the city’s Office of Technology and Innovation.
Matthew Fraser, OTI’s Chief Technology Officer, told CBS that the budget for the system is $270 million.
The city is looking to integrate the technology with other new systems, including the NYPD’s gunshot detectors.
The first stages of the program could be finished by late 2024.
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