While Other Carriers Cancel Flights, EL AL Continues Israel Service

By Hamodia Staff

While many carriers suspended service to and from Israel due to the security situation in the region, El Al CEO Dina Ben Tal Ganancia notified its customers that it is continuing service and will accommodate schedule changes for flights that were cancelled.

“As the State of Israel navigates through a challenging and unprecedented period, I want to reassure you that EL AL is closely following developments and adhering to the guidance of the security forces and authorities with whom we maintain direct contact,” the EL AL CEO wrote.

“EL AL maintained its mission to be Israel’s gateway to the world and kept flying while adjusting its operations to the circumstances. Though many flights were delayed and some were canceled, we did not cancel any of our flights to or from North America.”

Stressing that efforts are underway to stabilize their schedule, EL AL strongly advised all passengers to verify their updated departure time before heading to the airport.

Passengers whose flights scheduled until Saturday, April 20 are able to make adjustments without incurring change fees and price differences within the same service class, or receive a flight voucher for future use. Rescheduling flights is subject to operational feasibility.

EL AL will also offer one-way fares for return flights to Israel to assist those stranded abroad whose flights were canceled by other airlines.