Audit: Riders Spend More Time Waiting for Trains
The amount of time New York City subway riders spend waiting between trains is getting longer, according to an audit by state Comptroller Thomas DiNapoli.
The MTA’s “wait assessment” showed a decline in performance. It got worse on 16 lines and improved on five.
The MTA denounced the findings. In a statement, it said the audit includes “misunderstandings” and “outright misrepresentations.”
The agency added that the audit is “bereft of any substantive suggestions to make life better for subway customers.”
It says its capital plan includes steps to address the wait times such as new infrastructure and more subways.
This article appeared in print on page 64 of edition of Hamodia.
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