Denver drivers using Google Maps and trying to avoid a traffic jam on the way to the city’s airport last weekend were sent on a detour that took them down a narrow, muddy dirt road.
Connie Monsees told KMGH-TV there were about 100 cars on Sunday lined up on the road.
She says some cars got stuck behind others that could not move and that other vehicles could not make it across several deep ditches.
Monsees says she used her all-wheel drive vehicle to help two strangers get to the airport.
Google told ABC News that it works to provide the best directions but that issues can arise due to factors such as weather, and that it encourages drivers be attentive and use their best judgment.