Chase Glitch That Let Customers See Others’ Bank Accounts Now Fixed, Bank Says

CHICAGO (Chicago Tribune/TNS) -

For more than two hours Wednesday night, some Chase Bank customers logged into their online bank accounts and instead saw another person’s balances.

The technological glitch — which lasted “sporadically” from 5:30 p.m. to 8 p.m. Central time — was resolved later Wednesday night, according to Chase Bank spokeswoman Trish Wexler.

The glitch affected a “very limited number of customers” in various regions of the U.S., allowing them to see a different customer’s account when they logged in.

“We saw a few dozen social media posts about it and are following up with them,” Wexler said in an email. “We would work directly with the customer if they were to tell us of any negative impact.”