New York City’s transit agency says it’s addressing the issues cited in a lawsuit filed on behalf of disabled plaintiffs with limited English skills.
The MTA said in a statement Thursday that it’s providing free Spanish translation services for anyone who uses or applies for paratransit service. And a new contract approved last month expands it to other languages commonly spoken in New York.
The lawsuit filed Wednesday seeks class action status to end what it calls discriminatory practices in the Access-A-Ride program. Five named plaintiffs maintain they’ve encountered barriers, delays, denials and discrimination when they applied to the program.