Macy’s is increasing the number of temporary workers it’s hiring for distribution and warehouses for the year-end shopping season as it chases fast-growing e-commerce sales. But overall year-end hiring will fall nearly 4 percent.
Macy’s says it will be hiring 18,000 workers to fulfill online orders and other tasks at warehouses devoted to e-commerce operations. That’s an increase of 3,000 from a year ago. Overall, Macy’s temporary hiring is expected at 80,000, down from 83,000 a year ago.
The overall decline contrasts with rival Target Corp., which announced earlier this week that it was hiring 100,000 people to work at its stores, an increase of 40 percent from a year ago. The retailer also plans to hire 4,500 workers to help pack and ship online orders at its warehouses.
Many other major retailers, including Amazon, J.C. Penney and Kohl’s, have not made their year-end plans public yet.
Hiring plans provide hints to a store’s expectations for the year-end shopping season, which accounts for 20 percent of all retail sales during the year, according to the National Retail Federation, the nation’s largest retail trade group.
Like all department stores, Macy’s has wrestled with weak sales as customers go online and also increasingly spend money on things other than clothing. It’s facing competition there as well, however, as Amazon digs deeper into fashion.